Store Policies

Book Grading

 

 We grade book conditions based on the standards set by the Independent Online Booksellers Association (IOBA). For a full listing of grades and descriptions, please visit the IOBA's "Book Condition Definitions" page at: www.ioba.org/desc.html.

 

Payment Methods Accepted

 

 We accept Visa, MasterCard, Discover, American Express, Paypal and Money Orders. If you prefer not to order online, you may call us Monday  - Saturday between 10 AM - 6 PM EST to place your order.

 

Refunds

 

 All sales are subject to buyer's approval. Returns must be shipped no later than 10 days of receipt in same condition and packaging as received. Please state reason for returning.

 

Shipping

 

 We ship all domestic orders with delivery confirmation where available. Your order confirmation email will include your tracking number so you can track your order once it has been shipped out. 

 


Orders ship within 2 business days. Shipping costs for domestic orders are $3.95 for the first book, and $2.00 for additional books. Costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. Books are shipped via media mail, and may take anywhere from 3 - 15 business days to arrive. Please contact us by phone or email for questions on international shipping fees.

 

Customer Service and Satisfaction

 

 Our commitment is to our customers, and making sure you not only find and receive what you're looking for, but have the best possible experience while shopping with Withywindle Books. As a member of the Independent Online Booksellers Association, we strictly adhere to the IOBA's Bookbuyer's Bill of Rights.

 

Book Photos and Condition Descriptions

 

We are in the process of uploading photos of all the used books in our inventory. Photos are of our actual books and are copyrighted. Since not all our books have photos yet, please let us know if you would like photos of a specific book sent to you.

 

All book condition descriptions and photos are content of Withywindle Books, and may not be used without permission.

 

 

 

Privacy Policy

 

 Our site uses an order form for customers to request information, products, and services. We request visitor's contact information (name, address, and email address) and financial information (payment information to make purchases) . Contact information from the order form is used to ship orders to customers. The customer's contact information is used to contact the visitor when necessary. Financial information that is collected is used to bill the customer for products and services.


This web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit SSL encryption to protect your financial information.

We provide users the following options for removing their information from our database and to not receive any future communications from our service:

  • You can send an email to cynthia@withywindlenature.com
  • You can send a letter to the following postal address.



Withywindle Books
67 Electric Ave.
Lunenburg, MA 01462
United States

You have the option to change and modify information previously provided by logging in through our home page and then accessing account administration.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Cynthia Menard
Withywindle Books
67 Electric Ave.
Lunenburg, MA 01462
United States
978-855-3109